FAQs

How long does shipping take?

Shipping times vary depending on your location. Estimated delivery times are shown during checkout and in your order confirmation email.

Can I track my order?

Yes. Once your order has been shipped, you'll receive a tracking number by email.

What if my product arrives damaged?

Please contact us within 48 hours of delivery with photos of the item, and we'll help resolve the issue as quickly as possible.

Can I return my order?

Yes. Please review our Return & Refund Policy for complete details.

How can I contact customer support?

Simply email us at:

support@aetilia.store